Delivery

VALENTINE'S DELIVERY INFO

We highly recommend placing your Valentine’s Day order ASAP, ideally prior to Saturday 13th February to ensure you are able to order the exact floral arrangement you want. There are limited numbers for some of the Valentine’s Day Collection items, so get in quick!

Due to the large volume of deliveries on Valentine’s Day – Sunday 14th February - we are unable to guarantee any specific time deliveries.  

All deliveries to business addresses must be placed prior to 2pm Saturday 13th February to ensure delivery within business hours. If you are placing an order after this time, we suggest you use a residential delivery address instead, to ensure it will be successfully delivered on Valentine’s Day. 

To avoid delays in deliveries on Valentine’s Day, please ensure all delivery addresses and contact phone numbers are correct. Please provide as much detail as possible when placing your order. For business deliveries, please include recipients name, Business/Company name, building level, address and the recipient’s phone number.

If no one is home to receive the flowers, we will leave them in a safe place. If the property has a secure gate please advise alternate means to deliver or they will be delivered in the suitable place deemed by the courier. Re-delivery or incorrect addresses will incur a re-delivery fee and we cannot guarantee it will be able to be delivered on Valentine’s Day, dependent on how fast the new delivery information is provided to The Flower Crate and location of the re-delivery address.  

If you have any questions at all regarding your Valentine’s Day order or delivery, please contact us on 078566416; and we would be more than happy to assist you.

Flower & plant deliveries are only available in the Hamilton area, Monday through Friday. Same day orders must be made before 1pm.